Online shopping is the process where customers can directly purchase goods or services from seller in real time, without imtermediary service. If an intermediary service is present the process is called electronic commercee. In 1994 is the first time people use online banking and the opening of an online shop pizza by Pizza Hut.
Inrecent
years, olshop has become popular. However it still caters to middle and upper
class. In order to shop online we must be able to have access to computer, a
bank account, debit card and before making a purchase, customer must check the
stock is available or not. If the requested item is not in stock the customer
will automatically be notified when the requested items will be available.
The
adventages of these olshop are we
Ø can
safe the capital from promotion/advertisement cost,
Ø we
can torn earn money easly,
Ø Convenient
(Online
shopping allows consumers to shop at the convenience of their own home, and to
save traveling time to retail stores and spend their time on other important
tasks and hobbies),
Ø Infinite
shelfspace available (There is infinite variety of products available
online because online shopping allows consumers to browse through products that
are made all around the world without geographical boundaries).
The
disadventages are
Ø many
people scared about Privacy and security issues (This proves that many do not trust
the privay of the Internet and are concerned with their credit card frauds, unwanted
solicitation, and use of their information for other purposes),
Ø Online
shopper are worried
that the products will not be what they have expected by viewing online,
Ø Access
to the Internet and computer necessary (Because one needs money to buy a
computer and to have internet connection),
Ø too
many choice of product
(consumers have limited cognitive resources and may simply be unable to process
the potentially vast amounts of information about these alternatives).
In
addition to retail shops, thoughtful improvements of Web sites with
consideration on consumers' persepective, online shopping will gain respect and
trust by consumers and will be much more widely used than today to benefit both
the society and individuals. Eventually, almost all consumers will adapt to the
online shopping technology and will be able to enjoy the convenient, innovative
way of shopping.
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